Voice AI, built for Indonesia

When AI learns to listen, customers feel heard.

Voice AI that listens, understands, and responds like a human. It is fluent in Bahasa Indonesia, active 24/7, and built to strengthen your agents rather than replace them.

Hear Lovina in actionTalk to our team
  • 4.9/5 from many enterprises
  • SOC 2 Compliant
  • Onboarding new enterprise teams for Q4 2026
Agen contact center Lovina mendengarkan pelanggan lewat headset
  • 0%Abandoned Calls
  • 24/7Availability with consistent responses
  • 25–40%Faster handling time for standard inquiries
  • 1 to ManyCustomers served, with zero additional hiring
1Introducing Lovina

AI brings the horsepower,
humans bring the heart.

Lovina is a voice-based agentic AI platform for enterprise contact centers. It answers the calls nobody should have to wait six minutes for, and hands your people the conversations that actually need a person.

About the platform
  • 6 min

    Average queue in a conventional contact center, which is the wait Lovina removes.

  • 75%

    Of customers refuse to repeat their story when they switch channel.

  • Days

    Not quarters. Deployment time on the phone infrastructure you already run.

Agen contact center Lovina ber-headset berbicara dengan kedua tangan terbuka di depan laptop
2Five core pillars

One platform, five pillars

Each pillar ships on its own and compounds with the rest. Start where the pain is loudest; the others plug into the same customer record.

3Proven in production

The numbers our customers hold us to

Lovina combines real-time learning, natural speech, and automation to cut cost and waiting time without cutting the quality of the conversation.

0%Abandoned Calls
24/7Availability with consistent responses
25–40%Faster handling time for standard inquiries
1 to ManyCustomers served, with zero additional hiring
25,000+Conversations daily
300+Active businesses
95%Faster response
24/7AI learning
4Where Lovina works

Built for the conversations your industry repeats all day

  • E-Commerce Support

    Handles customer inquiries, orders, and delivery updates with natural, human-like conversations.

  • Hospitality Concierge

    Assists guests with reservations, recommendations, and real-time booking support.

  • Healthcare Assistant

    Schedules appointments, sends reminders, and provides instant health service information.

  • Property Consultant

    Qualifies real estate leads, gathers buyer preferences, and connects them to sales teams.

5Why teams pick Lovina

Local by design, enterprise by build

Agen Lovina mencondongkan badan, tangan di sisi mulut, berbicara akrab sambil mengedip

Native in Bahasa

Lovina understands the way people actually talk, including local slang, culture, and context, so your customers feel heard, not just answered.

Agen Lovina berlengan enam memegang laptop, tumpukan dokumen, ponsel, papan klip, buku, dan pena sekaligus

Scalable

Whether it's ten calls or a million, Lovina scales without extra hires or downtime, built to absorb demand surges and support continuous growth.

Agen Lovina meneliti layar ponselnya dengan dahi berkerut

Cost Efficient

Reduces service costs by up to 70% while improving speed, accuracy, and reliability, and it runs 24/7 on minimal resources.

Ready to give Lovina a call?

Your next breakthrough is one call away. Tell us your vision and we will show you how Lovina can help.

SOC 2 CertifiedGDPR compliantHIPAA compliant
4.9/5 from many enterprises
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