Conversational AI Automation

Speaks, listens, and resolves in a way that is indistinguishable from a live agent.

Speech to text, intent and tone detection, then action executed straight through your CRM/ERP. Fluent in Bahasa Indonesia, ready in minutes.

  • AI Voice Agent
  • AI Chat Agent
  • Knowledge Base
  • Knowledge Approval
0%Abandoned Calls
24/7Availability with consistent responses
25–40%Faster handling time for standard inquiries
1 to ManyCustomers served, with zero additional hiring

From speech to action, in one seamless flow.

Every conversation follows a simple, intelligent process, from speech to understanding to action. Your AI converts speech to text (ASR), detects intent and tone (NLP), and executes instantly through your CRM/ERP or automation APIs. Fluent in Indonesian, ready in minutes.

Agen contact center menahan headset di telinga sambil menyimak pelanggan
1Conversational AI Automation

AI Voice & Chat Agent

01

AI Voice Agent

Real-time voice interaction that understands context, runs connected actions, and escalates cleanly into telephony.

02

AI Chat Agent

Context-aware conversational AI that answers questions, guides customers, and runs automated actions across digital channels.

03

Knowledge Base

One trusted source of business knowledge, so answers from both AI and agents stay accurate and consistent.

04

Knowledge Approval

A controlled review and approval flow ensures knowledge is validated before it is published and used by the AI.

Ready to give Lovina a call?

Your next breakthrough is one call away. Tell us your vision and we will show you how Lovina can help.

SOC 2 CertifiedGDPR compliantHIPAA compliant
4.9/5 from many enterprises
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